1. Information We Collect
We may collect and process the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details when you make a purchase or sign up for our services.
- Usage Information: Details about your visits to our website, including your IP address, browser type, browsing history, and the resources you access.
- Cookies: We use cookies and similar tracking technologies to enhance your experience and analyze our website traffic. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To manage and fulfill your orders, process payments, and deliver products.
- Customer Support: To respond to your inquiries, provide assistance, and manage any issues or returns.
- Marketing and Communication: To send you promotional content, newsletters, and updates, with your consent. You can opt out at any time.
- Website Improvement: To analyze and improve our website performance, user experience, and security.
3. How We Share Your Information
We may share your personal data with:
- Service Providers: Third-party companies that assist us in providing our services, such as payment processors, delivery services, and IT support.
- Legal Requirements: If required by law, to protect our rights or to comply with a legal obligation.
- Business Transfers: In the event of a merger, sale, or asset transfer, your information may be shared with the relevant parties.
We do not sell or rent your personal data to third parties.
4. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage system can guarantee complete security.
5. Your Rights
You have the right to:
- Access Your Information: Request a copy of the personal data we hold about you.
- Correct Your Information: Update or correct inaccurate information.
- Delete Your Information: Request the deletion of your personal data, subject to legal obligations.
- Object to Processing: Restrict or object to how we use your information for certain purposes.
- Withdraw Consent: Withdraw your consent to receive marketing communications at any time.
To exercise any of these rights, please contact us at info@shadlondonlimited.com.
6. Cookies and Tracking Technologies
We use cookies to collect information about your interactions with our website. Cookies help us improve user experience and analyze site traffic. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies before providing any personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: info@shadlondonlimited.com
Phone: +44 7366 455484
By using our website and services, you consent to the collection and use of your information as outlined in this Privacy Policy.
